Privacy policy

Effective Date: July, 2026

Affordable Pergolas (DBA Affordable Pergolas DFW, Affordable Pergolas USA) ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or communicate with us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing interest in our services, requesting an estimate, or filling out contact forms on our website.

  • Contact & Identification Data: Name, email address, telephone number, physical street address, and city/zip code.

  • Project Details: Information regarding your property, outdoor layout, desired structure type, timeline, and budget.

  • Automated Data: When you visit our site, we may automatically collect certain technical data, including your IP address, browser type, device details, operating system, referring URLs, and pages visited via standard cookies and web analytics tools.

2. How We Use Your Information

We use the information collected from our forms and website interactions to:

  • Respond directly to your inquiries and schedule on-site consultations or estimate appointments.

  • Provide accurate project estimates, design options, and customer support.

  • Send transaction updates, project confirmations, and follow-up communications.

  • Maintain business operations and improve our website performance, layout, and user experience.

  • Deliver relevant promotional updates or local project showcases (which you may opt out of at any time).

3. Sharing & Disclosure of Information

We value your privacy and do not sell, rent, or trade your personal contact information to third parties for marketing purposes.

We may share your data only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors, software partners (e.g., website hosting, customer management systems, messaging platforms), and subcontractors who assist us in operating our business and serving you, provided they agree to keep this information confidential.

  • Legal Requirements: When required by law, subpoena, or government authority to comply with legal processes or protect the rights, property, and safety of Affordable Pergolas DFW, our clients, or others.

SMS Privacy Notice: Mobile contact information and SMS opt-in consent data will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes under any circumstances.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking tools to enhance site navigation, analyze traffic patterns, and customize your browsing experience. You can choose to disable or block cookies through your individual browser settings; however, doing so may affect certain website functionality.

6. Your Rights and Choices

You have options regarding how your personal information is used:

  • Opting Out of Emails: Click the "Unsubscribe" link at the bottom of any promotional email we send.

  • Opting Out of Text Messages: Reply "STOP" to any text message received from us to cancel further SMS communications.

  • Access or Deletion: You may contact us at any time to request access to, correction of, or deletion of the personal information you have submitted through our forms.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: